Born in the trenches.
CueBot was not born in a boardroom or a startup accelerator. It was born in the trenches of running a real e-commerce business.
We built our own brand from scratch, a direct-to-consumer operation selling physical products through Shopify. We did the customer support. We wrote the product descriptions. We chased the abandoned carts. We posted on social media. We wrote the blog posts. We answered the reviews. We did everything.
Then we automated all of it.
Not with expensive enterprise tools. Not with a team of developers. With AI, carefully configured, thoroughly tested, and obsessively optimised. We built an operations partner that handles the work we used to dread.
The results were so good that other business owners started asking, can you build that for me?
That is how CueBot started. Every workflow we build, we have tested on our own business first. We do not sell theory. We sell systems that work because we depend on them too.
Always on. Always in your corner.
Lucy is the AI assistant behind every CueBot engagement. She's software, not staff - and proudly so. She runs your free audit, then becomes the always-on system that keeps your operation moving: answering customers, chasing invoices, qualifying leads, posting content.
She does not clock off. Customer queries at 3am, abandoned carts recovered at midnight, social posts scheduled for the morning - all handled while you and your team get a full night of rest.
British, direct, and honest about limits. If something is not a fit for AI, Lucy will tell you straight rather than sell you something that disappoints.
Four principles. Zero exceptions.
Ship fast, iterate later
We do not spend months planning. We build, deploy, measure, and improve. Your automations are live in days, not quarters.
Outcomes over outputs
We do not care how many automations you have. We care how many hours you save, how much revenue you recover, and how much better your business runs.
No hidden costs, ever
Your free audit ends with one fixed, all-in monthly number. No platform fees, no integration surcharges, no surprise invoices. What we agree is what you pay.
Honest about limits
If we cannot automate something effectively, we say so. We would rather tell you it is not a good fit for AI than sell you something that disappoints.
One human. One AI partner.
Dave Wilson
E-commerce operator turned automation builder. Built and runs Lumovex. Obsessed with eliminating busywork through AI. Believes the best demo is a working system.
Lucy
The AI that runs the show. Powers our own operations and is the template for every client engagement we run. Not a chatbot, an operations partner.