The cost of doing it by hand.
The average e-commerce store loses 70% of carts to abandonment. The other 30% buy - but then they email asking where their order is, when it'll ship, why it's late. Each question is a five-minute interruption that adds up to an hour a day.
And after delivery? Silence. The customer never gets asked for a review, never gets a follow-up offer, never hears from you again. Lifetime value flatlines because the order ended at the box on the doormat.
What we actually build.
CueBot builds a full order operations pipeline that handles the whole arc - cart recovery, intake, fulfilment, shipping comms, and post-purchase. All on one engine, all in your brand voice.
Cart recovery
Multi-step email and SMS sequence that contacts abandoned cart shoppers within an hour, then at 24h and 72h. Personalised with the exact products left behind.
Smart order routing
Orders flow into the right place - in-house fulfilment, 3PL, dropshipper, or studio. Rules based on SKU, location, and stock. No manual intake.
Shipping comms
Customers get "order received", "packed", "shipped", "delivered" updates automatically. Branded, in your voice, with one-tap reorder links.
Post-purchase loop
Review request after delivery, replenishment reminder for consumables, win-back sequence at 60 days. Lifetime value goes up without you doing more work.
Three stages. Live in 14d.
We connect your store
Shopify, WooCommerce, BigCommerce, or custom. Two-way sync with your fulfilment provider, your shipping carrier, and your email platform.
We build the sequences
Cart recovery, shipping comms, and post-purchase loops - all written in your voice, branded to your store, and timed against your delivery SLA.
Orders run themselves
Carts get rescued, orders get routed, customers get updated, reviews start flowing in. You watch the dashboard, not the inbox.
The build, end to end.
Every system we build, we run. Documentation, training, and ongoing optimisation included - no black-box handover, no walking away.
- 3-step cart recovery sequence (email + optional SMS)
- Personalised product content in every recovery email
- Order routing rules to fulfilment / 3PL / dropshipper
- Branded shipping update sequence (received → delivered)
- Post-purchase review request automation
- Replenishment and win-back sequences
- Smart discount ladder (configurable)
- Weekly recovered-revenue and review-rate report
- Full documentation
- 30-day post-launch support