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14d · from £1,200

From abandoned cart to five-star review. Hands-off.

An end-to-end order pipeline: cart recovery, intake routing, fulfilment status, shipping updates, and post-purchase review requests. The whole arc from "about to buy" to "left a review" - running while you sleep.

The problem

The average e-commerce store loses 70% of carts to abandonment. The other 30% buy - but then they email asking where their order is, when it'll ship, why it's late. Each question is a five-minute interruption that adds up to an hour a day.

And after delivery? Silence. The customer never gets asked for a review, never gets a follow-up offer, never hears from you again. Lifetime value flatlines because the order ended at the box on the doormat.

The solution

What we actually build.

CueBot builds a full order operations pipeline that handles the whole arc - cart recovery, intake, fulfilment, shipping comms, and post-purchase. All on one engine, all in your brand voice.

Cart recovery

Multi-step email and SMS sequence that contacts abandoned cart shoppers within an hour, then at 24h and 72h. Personalised with the exact products left behind.

Smart order routing

Orders flow into the right place - in-house fulfilment, 3PL, dropshipper, or studio. Rules based on SKU, location, and stock. No manual intake.

Shipping comms

Customers get "order received", "packed", "shipped", "delivered" updates automatically. Branded, in your voice, with one-tap reorder links.

Post-purchase loop

Review request after delivery, replenishment reminder for consumables, win-back sequence at 60 days. Lifetime value goes up without you doing more work.

How it works

Three stages. Live in 14d.

01

We connect your store

Shopify, WooCommerce, BigCommerce, or custom. Two-way sync with your fulfilment provider, your shipping carrier, and your email platform.

02

We build the sequences

Cart recovery, shipping comms, and post-purchase loops - all written in your voice, branded to your store, and timed against your delivery SLA.

03

Orders run themselves

Carts get rescued, orders get routed, customers get updated, reviews start flowing in. You watch the dashboard, not the inbox.

What you get

The build, end to end.

Every build ships with documentation, training, and 30 days of post-launch support. No black-box handover.

  • 3-step cart recovery sequence (email + optional SMS)
  • Personalised product content in every recovery email
  • Order routing rules to fulfilment / 3PL / dropshipper
  • Branded shipping update sequence (received → delivered)
  • Post-purchase review request automation
  • Replenishment and win-back sequences
  • Smart discount ladder (configurable)
  • Weekly recovered-revenue and review-rate report
  • Full documentation
  • 30-day post-launch support
Real operator
Order ops used to need a full-time hire. CueBot handles intake, fulfilment updates, and review requests end to end. We scaled to 4x volume without adding a single person to the team.
DS
David S.
Operations Lead · Heatwave Goods
4x volume, 0 hires
Pricing
£1,200 – £2,000 (one-time)

Lower end: cart recovery plus branded shipping update sequence.

Upper end: full pipeline including order routing, post-purchase loops, and replenishment automation.

This automation typically pays for itself within the first two weeks of operation.

How much revenue is leaking from your order flow?

Book a free discovery call. We'll look at your store analytics and tell you exactly how much an end-to-end order pipeline could bring back.